Bernhard Huber Bernhard Huber studied geology and paleontology, and worked for some time as a geological engineer. Since 2006, he has worked in technical documentation at cognitas. In May 2016, Bernhard Huber took over as Operations Manager for the Information & Communication Technology (ICT) division.

In addition, for several years he was a lecturer in technical communication at Ludwigs-Maximilian University in Munich.

Bernhard Huber has given various presentations on technical communication subjects at tekom and VDMA meetings.

Subjects: Technische Redaktion und Übersetzungsmanagement, Digital Assistance, Blended Learning

Industries: Information and communication technology, mechanical engineering, medical technology

Oliver Fix has held a variety of positions at Canon both in Germany and abroad since 1993. His current position is director and head of the Canon Business Services division, which includes the service and outsourcing business of cognitas.

More: Oliver Fix

Subjects: Digital assistance, blended learning, information management and content delivery, consulting, technical marketing, customer retention, sales, controlling Industries: Information and communication technology, automotive engineering, mechanical engineering, plant construction, medical technology, automation technology

Michael Harrach is Commercial Director/Authorized Signatory with responsibility for Finance and IT. In his previous position, which he held from the beginning of 2017, Michael Harrach managed the controlling function for the Business & Information Service division for the parent company Canon, and in this role was already active in the management of cognitas. In the time before cognitas joined Canon, Michael Harrach gained substantial experience in various management positions in an international corporation, most recently as chief representative of the internal service company.

Subjects: Business development, controlling, reporting

Christiane Aigle studied business management, specializing in sales/marketing, logistics, and commercial IT. She worked for cognitas as a sales and marketing assistant from 2005. Since 2016, she has been HR Business Partner with responsibility for all HR issues. She is also involved in internal communication.

She was the regional group manager for tekom in Munich for over 10 years and was a member of the extended tekom executive board from 2014-2016. She is currently an auditor for tekom.

Subjects: HR management, recruitment, applicant management, internal communication, training, marketing, MadCap

Hans-Jürgen Sommer is a graduate in mechanical engineering and, as Operations Manager, is the head of the cognitas mechanical engineering division.

In the past, he gained valuable experience in various management positions in manufacturing industry and waste disposal. This experience now helps him to deal with our customers on their level to help them find practical answers to tricky challenges when it comes to documentation solutions.

He benefits both from his management experience and his work on standardization committees, in professional associations, and with REACH.

His focus is on practical implementation of documentation creation and intelligent information provision projects, particularly combined with innovation issues in the context of Industry 4.0.

Subjects: Technical documentation and translation management, blended learning

Industries: Mechanical engineering, plant construction

Nick Lorenz studied electrical engineering, specializing in communications engineering. At cognitas, he initially worked as a technical editor on customer projects in various industries. In 2010, he won the tekom documentation prize.

He has held senior positions for several years, currently working as Implementation Manager and head of the Consulting team.

In addition, for several years he was a lecturer in technical communication at Ludwigs-Maximilian University in Munich.

Nick Lorenz has given presentations on technical communication topics at tekom and VDMA meetings.

Subjects: Consulting, information management and content delivery, technical documentation and translation management, blended learning, digital assistance

Industries: Information and communication technology, mechanical engineering, plant construction, automation technology, automotive engineering

Martin Jung studied German and theoretical linguistics. He began his career at Siemens, where he created technical documentation for compilers and middleware products in the mainframe sector. He subsequently worked as a technical editor, editor, and consultant in various areas of information technology. He has held senior positions at cognitas since 2000. As Business Development Manager, Martin Jung has played a leading role in the ongoing development of the portfolio since 2016.

„We want to ensure that customers are satisfied with our services, not just today but also in the future.“

In addition, for several years Martin Jung was a lecturer in technical communication at Ludwigs-Maximilian University in Munich. Martin Jung has given presentations on technical communication subjects at tekom meetings and regional groups.

Subjects: Digital assistance, blended learning, information management and content delivery, consulting, technical marketing, technical documentation and translation management

Industries: Information and communication technology, mechanical engineering, medical technology

In his role as Application Engineering Manager at cognitas since 2019, Karsten Vollmer is in charge of developments in the digital technical documentation of the future, primarily providing support for companies navigating digital transformation.

Prior to this appointment, he occupied a leading position for many years with responsibility for innovation and digital products at a global market leading manufacturer of drinks machines headquartered in Germany.

Earlier in his career, he worked for an IT systems house (MES-Systeme) and as a lecturer in IT in adult education programs, with great enthusiasm for technology and always in close association with the manufacturing industry.

Karsten Vollmer has studied business administration with specialization in business informatics and logistics preceded by formal commercial training.

Elvis Turanovic has many years of sound and diverse sales expertise in various industries, working in technical communication since 2014. He is also a certified practical trainer on various management topics, including management by motivation (MBM).

Elvis Turanovic has extensive knowledge of the use and application of content management systems (CMS), content delivery systems (CDS), learning content management systems (LCMS), and various translation management tools. In particular, he is interested in and promotes advancing development in the digitalized world.

"What’s so great and exciting about technical communication is that we are involved in business processes from the birth of a product in design and development through to after sales."

Subjects: Sales, technical documentation and translation management, digital assistance, blended learning, information management and content delivery, consulting, technical marketing, MadCap

Industries: Information and communication technology, automotive engineering, mechanical engineering, plant construction, medical technology, automation technology