Quality Management

At cognitas, we emphasize quality in all of our services. Professional, expert and human.

Outsourcing is often associated with fear of no longer having “direct control” of all processes and results. With cognitas, you don’t need to worry about the contracted tasks. Our working style is cooperative, objective, and authoritative - both internally and with our clients.

The quality of our services, solutions, and products is guaranteed by our quality management system, which is certified by TÜV Süd Management Service GmbH in compliance with the DIN EN ISO 9001:2015 standard. We are also a registered translation service provider in compliance with DIN EN 17100 (reg. no. 7U323).

Our quality management system is based on...

  • clear structuring of processes,
  • definition of quality checks along the process chain,
  • mandatory documentation of processes and check results,
  • clear responsibilities for processes and documents.

You can be confident and rest assured that you will receive the agreed services reliably and on time - in optimum quality.

Going far beyond the official certificates, successful customer relationships going back many years attest to our consistently high quality standards. Our customers include SMEs and major industrial companies alike.

We use project completion reports to systematically assess customer satisfaction, helping to guarantee continuous process improvements.

With cognitas, you can offer your customers certified documentation.